Customer Testimonials for Fazio's Auto Sales
Fazio's Auto Sales
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Apr 11, 2023, B.T.
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Fazios is a great dealer they go above and beyond I purchase a truck last week they looked it over before I picked it up found a few things and fixed them I had it two days and had another issue arise and after looking a little closer found a few other things I called mike the next day and he said bring it back they will fix it so I took it back pointing out the other issues and they have done nothing but take care of it mike is great and so are the rest of fazios guy from what I have seen they literally will “ stand behind “ what they sell and treat you great! Definitely not your average used car dealer!
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Sep 23, 2022, Daddy_D 2015
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Mike was pretty accommodating with everything. We were coming 1.5 hrs away. Saw it online. Was honest about my trade and stuck by his word, what we discussed before coming up Spent a day going over the "new" acadia for us, new rear brakes and oil change. Just know what u want and discuss everything, look it over yourself and talk about what it needs/was done when u go pick it up. Edit: after week/week and half, 2nd and 3rd gear started having issues, called and they looked at it, need a transmission. They were looking for one, but actually had a used one for something else. Was done within a week and they covered it all!
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Aug 15, 2022, NNYGirl 1
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My son was looking for another truck and had been “eyeballing” a 2015 Chevy truck at our local dealership Wally’s (aka Fuccillos). I told him there were other trucks out there and to not purchase the one he was drooling over. Thru research, I found Fazio’s and the exact truck he wanted. Not only did this vehicle have less miles than the other truck, it was also $$thousands$$ cheaper than the inflated price tags we deal with in NNY. Too many dealerships wouldn’t hesitate to take advantage of a 19 year old, but Fazio’s treated him fairly and he loves his truck!
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Aug 13, 2022, Arlene Martin
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Very helpful employees that helped me procure a beautiful car in just 3 days! Highly recommended!!
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Jun 28, 2022, marybeth sbaraglia
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Thee best people, cars and prices thousands below everyone else
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Jun 16, 2022, Chris Coonrod
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Great place to do business the staff was excellent
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Apr 15, 2022, Mark Swedin
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Purchased 2 vehicles over the last few years from Fazio and I couldn't be happier. Karl made the process very easy and the vehicles were very dependable. If you need a car or truck definitely give Fazios a try you will not be disappointed.
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Apr 3, 2022, usaf vet
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Nice place for used cars
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Mar 24, 2022, Belinda DuMont
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Outstanding work and experience knowledge of the cars, they sell. If you ever need a car right now, best place to go.
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Mar 8, 2022, Itz Blàçklez Bøü
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Feb 25, 2022, Jordan Santamour
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Great service! Awesome vehicles!
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Jun 8, 2021, Judy Palitti
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I had the pleasure of taking ownership of a new vehicle at Fazio’s Auto Sales. The salesman Michael was fantastic!!! I had purchased a vehicle quite a few years ago there and was more than ready to get something much newer. Every time I drive by I look over to see what’s new at Fazio’s Auto. I had been eyeing a Hyundai Tucson for about a month before I stopped to inquire about it. My other vehicle was in the shop being fixed by the wonderful mechanics that work there. After speaking to Mike and Joseph about this vehicle I knew I wanted it!! The buying experience was phenomenal and made so easy! Mike did all the work for me. I was extremely pleased with the whole process! While others advertise they’re a nice place to do business…well Fazio’s is a FANTASTIC place to do business!!! Thank you so much!!
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Jun 7, 2021, Joshua Pfeiffer
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Excellent customer service and very timely turn around. Would recommend to all in need of a newer vehicle. Thank you to the Fazio team!
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May 1, 2021, LawnCraft Property Management
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Mike was great to work with; fromtfrom drive to delivery he was patient , even in his fast paced work environment. Great experience with a family owned local business. We will be back.
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Mar 8, 2021, Paul Paladino
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Excellent sale! Mike was great, very easy to do business
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Mar 5, 2021, Raymond Baron
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Awesome Dealskip! I bought my 2011 Honda Accord there in 2019 and to this day it works great and is my BEST pre-owned car EVER! Im going back tomorrow to buy a Cadillac i just saw on their site! These guys are honest snd give you a great deal!
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Feb 24, 2021, Tia Frasier
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Feb 20, 2021, Ryan Willson
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This will be the 3rd vehicle that I have bought here and it’s a fantastic place to buy a vehicle from.. great atmosphere very personable, I will definitely recommend Fazios of Rome to buy your next vehicle from!!!
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Feb 18, 2021, Catherine premo
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Feb 5, 2021, Allison Siegfried
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Just bought my very first car from them and will definitely be going back for my next purchase in the future! Very easy and professional and keeps you updated threw the hole process! Mike was great! will definitely be back in the future!
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Nov 18, 2020, Jenn And Manny Raposo
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Amazing service great vehicles and very prompt start to get you in the vehicle you choose. Mike was great at keeping me in the loop on what was happening and how to proceed and I drove away today and could not be happier looking forward to my next vehicle in a few years coming from fazio auto sales!
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Nov 11, 2020, Jim Lopez
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I am thrilled with the purchase of my new Ford Explorer. It was so easy to deal with Fazio’s Auto sales. They are a no pressure dealership.
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Nov 11, 2020, Jack Fazio
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Go check out my dad at Fazio’s for your next vehicle
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Oct 18, 2020, Sarina Race
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I am very pleased with my purchase from Fazio’s. Everyone is friendly and professional. It was overall a very pleasant experience!
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Sep 29, 2020, Ethan Thomson
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A very easy transaction. It was like buying a car online but with unlimited test driving and vehicle access pre purchase. I will be back again.
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Aug 26, 2020, C. T. Sebastian Jr
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The buying experience at Fazio's Auto Sales, was straightforward, simple and easy. All the staff were very helpful and knowledgeable. Top notch in my book. I Would not hesitate go back.
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Aug 17, 2020, Tyler Fisher
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The car I went to look at wasn't in the best condition but better condition than most that I have seen! I did not end up purchasing the vehicle from them however they have great customer service, i called and let them know I wouldn't be able to make it there until right after they closed and they took the time out of their day to stay late and allow me to view/test drive the vehicle! They took the time to explain warranties and everything to me! Though I did not end up purchasing from them I am very greatful for how helpful they were and took the time to explain to me all options and how understanding they were with me arriving after close as im not local to the area! You dont find many people like them anymore! I will definitely consider purchasing from them in the future!
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Aug 9, 2020, Brian
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Bought a 2013 F-150 from these guys a few months back. Was a little nervous because it had 102,000 miles on it. They seemed sincere in everything they said and answered all my questions without an issue. 4 days after buying the truck check engine light came on. I had it checked and #2 was misfiring. I told them I’m 2 hrs away and can not drive it back there for them to look at. They told me to get it fixed and send them the receipt. No issues since then. Great guys, great vehicles and GREAT service. Not only do I love the truck but the mechanic that did the work said the truck is great shape for how old it was. Thanks again!!
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Jul 28, 2020, Sam Blake
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All of the guys are super helpful and always willing to help! Great sales and service. Mike, Joe and all his staff are always willing to go above and beyond And always have a huge smile on their faces. That’s why I just purchased another vehicle from there and could not be happier! Keep it up guys! 🥰
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Jul 26, 2020, Joel LaJuett
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Decent selection of vehicles. To bad I couldn't get someone interested in helping me. Pulled in lot, parked and got out looking at cars. One man cleaning cars and talking on phone waves and said hello. That was as much interaction I got. Another man ( sales I believe) walked past me and put dealer plates on the car I was gonna ask about. Then 2 min later that car pulled out. I walked around the lot for another 15 minutes and nobody said a word. I guess my money is no good here. What a waste of time to drive from Herkimer to Rome for nothing.
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